Motoveo SMS Program Terms & Conditions
DRAFT — requires review by licensed counsel before launch. These SMS Program Terms are drafted to satisfy the CTIA Messaging Principles and the A2P 10DLC / TCR requirements described in docs/legal/A2P-10DLC-REGISTRATION.md. They are not legal advice and must be reviewed by qualified telecom/TCPA counsel, and the placeholders confirmed against your registered A2P campaign, before publication. Replace every [bracketed placeholder] with your real details first.
Effective date: 2026-07-05 Last updated: 2026-07-05
These terms govern the Motoveo text-messaging program. By opting in, you agree to them and to our Privacy Policy and Terms of Service.
1. Program name and description
Program: Motoveo vehicle alerts.
Motoveo connects consumers selling a vehicle with the licensed franchise dealers on its network, who bid to buy it. Through this program:
- Sellers who opt in receive text messages with dealer offers and updates about the vehicle they submitted.
- Dealers who opt in receive text messages with alerts for vehicles coming to market on the Motoveo network, including a private link to bid or pass. Optional standing interests ("in-search-of" specs) only prioritize and highlight alerts — they do not limit which vehicles you are alerted about.
This is a mixed (marketing + account-notification) program.
2. How to opt in
You can opt in to Motoveo texts by:
- (A) Web form — checking the unchecked-by-default consent box on our seller submission form at motoveo.co/sell, which shows the consent disclosure; or
- (B) Text message — texting your vehicle's VIN to our number and replying YES to the disclosure we send back; or
- (C) Dealer onboarding — providing business consent when you join the dealer network.
Consent is not a condition of any purchase or sale. You do not have to receive texts to sell a vehicle, to buy a vehicle, or to use any other part of Motoveo.
3. Message frequency
Message frequency varies — messages are sent based on activity, such as when a dealer bids on your vehicle or when a new vehicle comes to market on the network. You are not enrolled in a fixed-number recurring campaign.
4. Cost
Message and data rates may apply. Motoveo does not charge you for the text messages, but your mobile carrier's standard message and data rates apply according to your plan. Check with your carrier for details.
5. How to opt out (STOP)
You can cancel the SMS program at any time by texting STOP to any message you receive from us. After you send STOP, we will send one final confirmation message and then send you no further texts. Sample confirmation:
You have been unsubscribed from Motoveo and will receive no further messages. Reply HELP for help.
To rejoin, opt in again using any method in Section 2.
6. How to get help (HELP)
For help, text HELP to any message you receive from us, or contact us at founders@motoveo.co or 503-869-1255. Sample reply:
Motoveo alerts: we match your vehicle to dealers. Help: founders@motoveo.co or 503-869-1255. Msg & data rates may apply; msg frequency varies. Reply STOP to unsubscribe.
7. Sample messages
- Opt-in / disclosure (seller): "Motoveo: reply YES to get dealer offers for your [vehicle] by text. Msg & data rates may apply; msg frequency varies. Reply STOP to cancel, HELP for help."
- Match alert (dealer): "Motoveo match: 992 GT3 2023, 1,200 mi, PTS+PCCB, SoCal. Bid or pass: https://motoveo.co/bid/abc — Reply STOP to opt out."
8. Supported carriers
The program is generally supported across major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier's transmission and is not guaranteed.
9. Privacy — we do not sell or share your opt-in
Your privacy is protected under our Privacy Policy. Motoveo does not sell your personal information, and does not share your mobile opt-in data, SMS consent, or text-message content with any third parties or affiliates for their own marketing purposes. We share information only as needed to operate the Service (for example, with our SMS provider to deliver your messages), as described in the Privacy Policy.
10. Changes
We may update these SMS Program Terms from time to time. Material changes will be posted here with a new "Last updated" date.
11. Contact
Motoveo Email: founders@motoveo.co Phone: 503-869-1255 Mail: 3350 SE Schiller St, Portland, OR 97202
Bracketed placeholders are set from platform configuration (SUPPORT_EMAIL, SUPPORT_PHONE, MAIL_PHYSICAL_ADDRESS) and must exactly match your registered A2P 10DLC brand, the domain in your bid links, and the HELP reply the platform sends.