Motoveo Terms of Service
DRAFT — requires review by licensed counsel before launch. These Terms were drafted by the founding team as a working template grounded in the platform's verified legal research (docs/research/CARMATCH-STRATEGY.md). They are not legal advice. An arbitration and class-action-waiver clause and the platform's "advertising/lead-generation, not a party to the transaction" posture are load-bearing and must be reviewed and finalized by a qualified attorney (including a state-by-state auto-dealer/broker and consumer-arbitration review) before publication. Replace every [bracketed placeholder] with your real legal-entity details first.
Effective date: 2026-07-05 Last updated: 2026-07-05
These Terms of Service ("Terms") are a binding agreement between you and Motoveo ("Motoveo", "we", "us", "our") governing your use of the website at motoveo.co and related web forms, magic-link pages, and SMS/email communications (the "Service"). By using the Service, submitting a vehicle, requesting access, or opting in to messages, you agree to these Terms and to our Privacy Policy and, where applicable, our SMS Program Terms. If you do not agree, do not use the Service.
1. What Motoveo is — and is not
Motoveo is an advertising and lead-generation platform that surfaces a person's qualifying vehicle — privately — to the network of licensed Porsche franchise dealers on the Service, so the dealer with the right buyer can discover it and bid. Dealers may flag optional standing interests, which only prioritize and highlight alerts. That is the entirety of our role.
Motoveo is NOT, and does not act as:
- a motor-vehicle dealer, broker, autobroker, auctioneer, or consignee;
- a party to any purchase or sale of a vehicle;
- a party that takes title, possession, custody, or control of any vehicle; or
- an escrow agent, lender, or holder of any funds for a transaction.
We do not charge a per-sale success fee, commission, or any percentage of the vehicle price. Any subscription, listing, access, or flat service fees are separate from, and never contingent on, whether a vehicle sells. Sellers and dealers negotiate and contract directly with one another. Motoveo is not a party to, and has no responsibility for, that contract, its price, its performance, payment, titling, transport, inspection, or any dispute arising from it.
2. Eligibility and accounts
You must be at least 18 years old and able to form a binding contract. Dealers represent that they hold, and will maintain, all licenses required to buy and sell motor vehicles in their jurisdiction. Operator/console accounts are issued by Motoveo; there is no public operator sign-up. You are responsible for the accuracy of the information you provide and for activity under any credential or magic link issued to you.
3. Seller-provided vehicle information
All vehicle information on the Service is provided by the seller (or derived from public VIN-decode sources and the seller's uploaded documents) and is attributed to the seller. Motoveo does not independently inspect, verify, appraise, or warrant any vehicle, its condition, its title status, its options, its mileage, or the accuracy of any specification or photograph. Dealers are solely responsible for their own due diligence, inspection, and valuation before bidding or buying. Sellers are responsible for describing their vehicle truthfully and for having the right to sell it.
4. Bids, offers, and introductions
The Service lets dealers submit indicative bids against a vehicle packet that is transparent about the car (decoded specification and full VIN) while the seller's identity and contact details remain masked, and lets sellers review a curated, masked offer menu. A bid or offer shown through the Service is indicative and does not create a binding contract of sale. A binding sale is formed, if at all, only by a separate agreement negotiated directly between the seller and the dealer, outside the scope of these Terms. Motoveo may facilitate the introduction and staged disclosure of contact details but is not responsible for either party's conduct, performance, or payment.
5. Discretion, masking, and acceptable use
Discretion is central to the Service — masking protects the seller's identity (the car itself, including its VIN, is disclosed to dealers for diligence). You agree not to misuse information obtained through the Service. In particular, you agree not to: attempt to de-anonymize a masked party or use a VIN or other vehicle data to identify or contact a seller outside the Service; scrape, harvest, or resell data; circumvent staged disclosure, masking, or magic-link scoping; use the Service to send unlawful, harassing, or non-consented communications; submit false or infringing content; or interfere with the security or operation of the Service. Dealers agree to use new-to-market alerts only for their own bona fide buying and not to redistribute them.
6. Messaging and consent
If you opt in, we send SMS and/or email as described in the SMS Program Terms and Privacy Policy. Consent to marketing messages is not a condition of any purchase or sale. You can opt out of SMS at any time by replying STOP, and out of marketing email via the unsubscribe link. Message frequency varies; message and data rates may apply.
7. Fees
Motoveo may offer dealers paid subscriptions, access tiers, data products, or flat service or referral fees. Any fees will be disclosed before you incur them. No fee is a percentage of, or contingent on, the sale price of a vehicle. Flat referrals to ancillary providers (e.g., transport, inspection, financing), where offered, are disclosed and are never a cut of the car.
8. Intellectual property
The Service, including its software, design, text, and the Motoveo name and marks, is owned by Motoveo or its licensors and is protected by law. You receive a limited, revocable, non-transferable license to use the Service for its intended purpose. You retain ownership of the content you submit, and you grant Motoveo a license to host, process, mask, watermark, and display that content as needed to operate the Service and to create aggregated, de-identified market benchmarks.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. MOTOVEO DOES NOT WARRANT THE ACCURACY OF ANY VEHICLE INFORMATION, VALUATION, BID, OR MATCH, OR THAT ANY SALE WILL OCCUR OR BE COMPLETED. YOU USE THE SERVICE, AND TRANSACT WITH ANY COUNTERPARTY, AT YOUR OWN RISK.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOTOVEO AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE OR ANY TRANSACTION BETWEEN A SELLER AND A DEALER. MOTOVEO'S TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF [the fees you paid Motoveo in the 12 months before the claim] or [US $100].
11. Indemnification
You agree to indemnify and hold Motoveo harmless from claims, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your content, your transactions with a counterparty, or your breach of these Terms or of applicable law.
12. Dispute resolution — arbitration and class-action waiver
Please read this section carefully. It affects how disputes are resolved and limits your rights, including the right to a jury trial and to participate in a class action.
Informal resolution first. Before starting arbitration, you agree to contact us at founders@motoveo.co and try in good faith to resolve the dispute for at least 30 days.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to the Service or these Terms that is not resolved informally will be settled by final and binding individual arbitration administered by a recognized arbitration provider under its consumer rules, rather than in court, except that either party may bring an individual claim in small-claims court. The arbitration will be governed by the Federal Arbitration Act.
Class-action waiver. You and Motoveo agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding.
Jury-trial waiver. To the extent a claim proceeds in court despite this section, you and Motoveo waive any right to a jury trial.
Opt-out. You may opt out of this arbitration agreement by emailing founders@motoveo.co within 30 days of first accepting these Terms, stating your name and intent to opt out. Opting out does not affect any other part of these Terms.
13. Governing law and venue
These Terms are governed by the laws of the State of [your hub state], without regard to its conflict-of-laws rules. Subject to Section 12, the exclusive venue for any permitted court action is the state or federal courts located in [your hub county/state].
14. Changes; termination
We may modify these Terms or the Service at any time; material changes take effect when we post the updated "Last updated" date, and your continued use means acceptance. We may suspend or terminate access for any user who violates these Terms or the law. Sections that by their nature should survive termination (including Sections 1, 3, 9–13, and 15) survive.
15. Miscellaneous
These Terms, with the Privacy Policy and SMS Program Terms, are the entire agreement between you and Motoveo regarding the Service. If any provision is held unenforceable, the rest remains in effect (except that if the class-action waiver in Section 12 is held unenforceable, the arbitration provision is void). Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
16. Contact
Motoveo Email: founders@motoveo.co Phone: 503-869-1255 Mail: 3350 SE Schiller St, Portland, OR 97202
Placeholders in brackets — including your hub state/county, the liability cap, and the support contact — must be completed with your real details and reviewed by counsel before launch.